How to create a brand value proposition that matters in B2B.
Your brand value proposition isn’t just marketing language – it’s the strategic backbone that drives relevance, differentiation, and trust. Especially in B2B.
“We know what we do. We just don’t know how to talk about it.”
That line, or something like it, shows up in nearly every B2B project I’ve worked on. It’s not about a lack of substance – most businesses are solving complex problems with real expertise. But when it comes to expressing why they matter, clearly and convincingly, they struggle.
That’s where the brand value proposition comes in. Not a slogan. Not a mission statement. A clear, customer-facing articulation of what makes you valuable, and different.
In B2B, where buying cycles are complex and involve many voices, your value proposition is your advantage. Done well, it aligns your teams, sharpens your strategy, and earns you a seat at the table. Done poorly – or not at all – and you’ll be forgettable.
What are you really selling?
A brand value proposition is a distillation of your business’s promise: who you serve, what you offer, and why it matters – in a way that customers feel is relevant to them.
In B2B, it needs to do four things:
• Anchor your strategic intent – Why do you exist? What’s your long game?
• Reflect your customers’ world – Think challenges, context, pressures.
• Express your real strengths – The things you do well. Not just what you wish you were.
• Create meaningful distinction – Not through buzzwords, but through focus.
It’s the strategic thread that ties together your positioning, pitch decks, culture, and customer experience.
What you need before you begin
Creating a strong proposition isn’t about writing clever copy. It’s about aligning strategy, culture, and brand. Before you write a word, make sure you have:
• Strategic clarity: What’s your business trying to achieve in the next 3–5 years?
• Leadership buy-in: If this is ‘just a marketing job’, it won’t stick.
• Cross-functional input: Sales knows what customers push back on. Product knows where you truly excel. You need both.
• Customer insight: You can’t guess what matters to your audience. Go find out.
Without these foundations, you’ll write something that sounds good, and goes nowhere.
How to build a value proposition that works
Think of the process in three stages:
1. Discovery: Find the raw material
Talk to people across the business. Interview clients. Listen to the phrases that come up again and again, both positive and negative. Look at competitors. Pay attention to what they’re not saying. What’s missing from the market narrative? Ask:
• What do our best clients say about us?
• Where do we win – and why?
• What assumptions are we making about our value?
2. Co-creation: build with, not for
Form a working group that includes strategy, sales, product, comms and HR. Use facilitated sessions to co-create ideas, test different narratives, and stress-test assumptions. Use tools like a value map, positioning frameworks, or customer decision drivers. Don’t rush to ‘wordsmithing’. Focus on clarity and substance first.
3. Refinement: stress-test and simplify
Now test it in real situations – sales meetings, onboarding decks, job ads. If people can’t remember it, it’s too complex. If clients don’t care, it’s not relevant. Revise until it sticks.
The traits of a strong value proposition
Strong propositions share four traits:
• Differentiated: It says what only you can say. If your competitor could copy-paste it, start again.
• Relevant: It connects directly to the customer’s needs and priorities.
• Credible: It aligns with what you already deliver, or are clearly building toward.
• Simple: It’s memorable without a slide deck. If your team can’t say it out loud in a meeting, it’s too long.
Three questions that make it stronger
These three questions separate a decent proposition from a great one:
How does it support our business goals?
Your value proposition should point in the same direction as your strategy. If you’re pivoting to a platform model, for example, does your proposition reflect that shift? Or is it stuck in old language?
How does it land in different regions, cultures, or industries?
A single global message won’t always cut it. What feels compelling in the UK might fall flat in India or Germany. Test for translation – literal and cultural. Local teams should see themselves in the narrative.
What happens if we don’t do this?
You become forgettable. In B2B, where offerings often look similar on paper, clarity and distinctiveness are competitive advantages. If you don’t define your value, the market will – and you probably won’t like what they come up with.
What you gain when you get it right
When your value proposition is sharp and widely adopted, you unlock benefits across the business:
• Sales confidence: Sales teams speak with more clarity and less fluff.
• Marketing focus: Campaigns feel coherent, not scattered.
• Internal alignment: Teams understand not just what they’re building, but why.
• Customer trust: Buyers sense that you understand their world – and have something specific to offer.
• Hiring advantage: Candidates get a clearer picture of who you are and what you stand for.
It becomes easier to say “this is us”. And just as important: “that isn’t”.
Where most value propositions go wrong
• Over-promising: Don’t write aspirational language no one believes.
• Too much collaboration, not enough direction: Input is good. Ownership is better.
• Falling in love with the line: Just because it sounds clever doesn’t mean it works. Ask your least-marketing colleague to explain it back to you. That’s the real test.
Final thought: this is strategy, not spin
Your brand value proposition is the clearest expression of your intent – as seen from your customer’s eyes. It’s not just a tool for marketing. It’s how you get chosen.
So don’t delegate it. Don’t treat it like a comms task. And don’t let it be vague.
Treat it like what it is: a strategic asset, built from truth, sharpened by focus, and carried by everyone. Because in B2B, clarity wins.